This article covers most common issues related to Bluetooth such as Bluetooth not pairing, Bluetooth audio issues, missing Bluetooth and more, along with step-by-step troubleshooting solutions for each.

Tìm hiểu cách khắc phục sự cố Bluetooth trong Windows. Giải quyết sự cố kết nối thiết bị hoặc phụ kiện Bluetooth.

For Windows devices that have Bluetooth, Bluetooth can be turned on and off. Turning Bluetooth off and on resets Bluetooth and might help with Bluetooth connection issues.

To learn how to make the Bluetooth device discoverable, check the device's documentation or visit the manufacturer's website. Follow additional instructions if they appear, then select Done.

Under Factory reset, select Reset now, and then select Reset now to confirm. On an iOS device or Android device: Open the Surface app, then tap Account > Surface Headphones > Device information.

Learn how to set up, customize, and use your Microsoft Bluetooth Ergonomic Mouse.

To remove the device, open Settings, and then select Bluetooth & devices > Devices. Under Wireless displays & docks, select the wireless display, or adapter you want to remove, then select Remove …

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

To help save battery, snap the mouse flat to turn off your mouse when you're not using it. Tip: To check the battery level any time, select Search, type Bluetooth, and then open Bluetooth & other devices …

To get set up, you'll need a PC that's running Windows 11 or Windows 10 with support for Bluetooth 4.0 or later. This keyboard supports Swift Pair in Windows for faster pairing.