Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a “Centennial Cheer” program. It says it will recognize “100,000 acts of kindness” ...

In football stadiums, classic etiquette is much less in demand than in many other places in our society.Flying beer cups, ...

As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what ...