In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

The Punjab Local Government Department, in collaboration with NADRA, has launched a customer relationship management app through which ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Financial services leaders are exploring Agentic AI's potential. The BFSI sector is a key testing ground for these advanced ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Okay, it’s very controversial because what’s happened is that it was knocked several times in the Salesforce call. Salesforce ...

Digital transformation has made cybersecurity preparation part of operational resilience for most organizations, requiring a ...

Reporting entities are already familiar with the real challenges that can arise when seeking to meet their customer due diligence and ML/TF ...

By J. N. Halm Business is a matter of hunting and farming. This, I insist. Management legend Peter Drucker backs me. He says, ...

The State Bank of India (SBI) is set to recruit close to 1,000 specialists in wealth management, reflecting a growing shift in customer preference from traditional savings to investment-led banking.

As Thailand works to expand financial inclusion and uplift its vast network of small business owners, Thai Credit Retail Bank ...

PAR Technology trades near 4x revenue with 22% ARR growth, rising subscription sales, margin gains, and key customer rollouts ...