In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Within the fast-paced world of customer relationship management (CRM), accurate data is the foundation of success. Recent studies from data quality and marketing solution companies Validity and Data ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) implementation is a 10 ...

Salesforce the global leader in customer relationship management (CRM) software, reported third-quarter (Q3) results that ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Sales management is the process of leading and directing a ...

One of the biggest shifts we’re witnessing in the Banking, Financial Services, and Insurance (BFSI) sector, is the new way bankers are forging long-term connections with their customers. Earlier, ...