AI became all-consuming, with leaders telling their employees to: “Get AI right.” “Do more AI.” “Experiment with AI.” ...

For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

Crisis communication strategies include being transparent, acting quickly, training spokespeople and using social media to ...

You only have to look at global brewer Anheuser-Busch InBev, which saw sales drop by 26 percent in 2023 following consumer backlash to an influencer campaign, to understand the importance of a good ...

In today’s rapidly evolving professional landscape, effective communication serves as a critical career cornerstone, particularly for Black professionals navigating complex workplace dynamics. The ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Most business communication suffers from a fatal flaw: it's written by committees trying to offend no one and appeal to ...

As soon as any sort of management or governance deal between two hospitals or health systems is announced, anxiety among employees and physicians may develop. As the deal progresses further, rumors ...

Whether it's a state bar association facing public scrutiny over a controversial disciplinary decision or a nonprofit legal aid organization raising awareness about critical access to justice issues, ...

A decade ago, while traveling across Africa visiting Clinton Foundation projects, I found a replica of a late-19th-century map titled, “Communications and Towns.” It depicts the flow of information ...

There is no doubt that high-stakes litigation is a team sport. Among myriad experts that come to the table for the client, litigation communications professionals are becoming more essential than ever ...