The traditional approach treats digital transformation as a checklist: gather requirements, select technology, deploy and train users. This model typically confines the effort to the IT department, ...

“You never learn by doing something right ‘cause you already know how to do it. You only learn from making mistakes and correcting them.” Russell Ackoff Design and “design thinking” is gaining ...

Organizations are realizing that technical expertise alone doesn’t drive outcomes. High-performing professionals often fall short when they lack communication, collaboration and critical thinking ...

Still, I am aware of Foley’s warning that “getting a general idea about systems or systems thinking is not difficult. To actually do systems thinking, however, requires study and practice. Persons who ...

“Companies that can augment their business analysis with sound systems thinking will optimise their internal processes, reduce inefficiencies and boost their bottom line,” says Alexander Mehlhorn, CEO ...

Tej Kalianda, a UX industry expert with 15 years of experience designing at global technology organizations, has introduced a methodology intended to help ...