IT Service Management (ITSM) refers to organizations' activities, processes, and strategies to design, deliver, manage, and improve IT services they provide to their customers or end-users. This ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

PALO ALTO, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- Service management platform 4me® is proud to announce that it has been awarded the official USM compatibility certificate. It was found to be fully ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Slack has announced new AI-powered features aimed at creating an “agentic OS” experience. Integrating Salesforce tools such as Sales, IT, HR, and Tableau, Slack now enables users to perform AI-driven ...

IT asset management or ITAM solutions provide comprehensive management of hardware and software assets, both on-prem and in the cloud. The vulnerabilities of the Apache Log4j logging package—and the ...

Persistence Market Study has developed an analytical study report titled“IT Service Management Tools Market: Global Industry Analysis (2012-2016) and Forecast” in order to comprehend the many ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

From ServiceNow and BMC to Broadcom and IBM, here are the 11 vendors that made Gartner’s new Magic Quadrant For IT Service Management Tools. Magic Quadrant For Service Management Tools The COVID-19 ...

ServiceNow ITSM enables thousands of organizations worldwide to future-proof their IT processes for a new world of work with one data model, one architecture, and one platform. Leveraging the power of ...