The holidays are over, which means it’s time for the annual rush of returns. But instead of flocking to stores, unwanted merchandise in hand, shoppers are increasingly mailing back their ill-fitting ...

Online holiday sales are slated to jump YoY, and so are returns. "I think that this is a trend that we've seen over several years, that returns have increased," Mayer said. "Last year, it was about 55 ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns' acquisition by UPS will make hassle-free ...

MAPLE GROVE, Minn. — Now that the holidays are over, shipping companies are busy with tens of thousands of returns pouring in. UPS originally dubbed Jan. 2 as "National Returns Day" in 2017, but the ...

The program with Overstock is one of several pilots UPS is running as part of its recently announced logistics-as-a-service offering, the delivery giant said in an emailed statement. Creating a robust ...

Amazon is testing a program that will require sellers who fulfill their own returns to offer UPS as a return shipping option for customers, in addition to the less expensive U.S. Postal Service they ...