Some Webster Bank customers say they are still dealing with disruptions after a service update more than two weeks ago. The bank previously said the purpose of the update during the weekend of July 22 ...

No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...

Oct 25 (Reuters) - Australia's competition regulator said on Wednesday Chrysler-parent Stellantis NV's STLAM.MI local unit was addressing its concerns over handling of customer complaints regarding ...

Troubled Thames Water has seen its revenue rise by more than 40 per cent due to its hikes on customer's bills across the region.

(WFSB) - Solar energy is a popular way to decrease your energy bills, but Connecticut’s attorney general is warning customers to review your contracts carefully. The I-Team discovered one solar ...

CHICAGO – Last week’s “Super Bitch” billing incident, the latest in a string of customer service horror stories for Comcast, could cost the cable giant a lot more than one unhappy subscriber. The ...