Walmart is quietly rewriting the rules of checkout, and the rest of big-box retail is being forced to react. By scaling back ...

In early 2024, a single Walmart in suburban St. Louis became an unexpected epicenter of local crime. The Shrewsbury ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

In a new Lending Tree survey, 27% of respondents said they had purposely taken an item without scanning at the self-checkout.

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

This willingness to wait longer for self-checkout hints at how people make plenty of imperfect decisions every day—often ...

Self-checkout systems have been a significant convenience for many shoppers, allowing them to avoid longer wait times commonly found at traditional checkout lines with cashiers. However, those who are ...

More than a third of self-checkout thieves see the kiosks as “unpaid work” so taking small items “feels like compensation.” ...

Rich people, poor behavior. Americans who live in households making upwards of $100,000 a year are twice as likely as poverty ...

A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

At first, many shoppers thought it was just their store. Self-checkout stations were gone. Lines were longer. Employees were guiding every purchase through traditional lanes. Customers thought (and ...

It’s been a long day at work, and you still need to stop by the store on your way home. To spare yourself more social interaction, you make a beeline for the self-checkout station, praying for a quick ...