Walmart is quietly rewriting the rules of checkout, and the rest of big-box retail is being forced to react. By scaling back ...

In a new Lending Tree survey, 27% of respondents said they had purposely taken an item without scanning at the self-checkout.

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

More than a third of self-checkout thieves see the kiosks as “unpaid work” so taking small items “feels like compensation.” ...

Walmart and Dollar General are pulling back on self-checkout at roughly 9,000 locations, a sharp reversal for two chains that once treated automation as the future of the front end. I see that shift ...

Rich people, poor behavior. Americans who live in households making upwards of $100,000 a year are twice as likely as poverty ...

This willingness to wait longer for self-checkout hints at how people make plenty of imperfect decisions every day—often ...

Self-checkout systems have been a significant convenience for many shoppers, allowing them to avoid longer wait times commonly found at traditional checkout lines with cashiers. However, those who are ...

A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

Hy-Vee, the Iowa-based supermarket chain with locations throughout the Midwest, is downsizing its self-checkout operation. Hy-Vee spokesperson Tina Potthoff confirmed to the Journal Sentinel that some ...