As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...

Anticipating changes might come with a new administration, Sarah Anderson, 68, wanted to get on the Social Security rolls before President Donald Trump was sworn in. She applied in January and then ...

(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...

DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...