Shoppers embraced AI chatbots to compare prices and track deals this Black Friday, driving an unprecedented online sales ...

Black Friday 2023 online shopping hits $8.6 billion, with shoppers embracing AI, discounts, and Buy Now, Pay Later services ...

Although U.S. consumers spent more this Black Friday compared to last year, price increases hampered online demand, according ...

Forbes contributors publish independent expert analyses and insights. Joan Verdon is a veteran retail reporter based in Northern New Jersey. Online retail continued to be the big winner of the holiday ...

Online shoppers are expected to spend a record amount this holiday season, and a larger chunk of sales will be on mobile devices, a new holiday forecast predicts. In its online shopping forecast for ...

U.S. e-commerce sales jumped 9.1% on Black Friday according to Adobe, but the verdict is still out on how well physical stores performed.

Millions of Americans will pop open their laptops to buy gifts this holiday season, but tech companies are racing to turn the job of online shopping over to AI agents instead. Perplexity recently ...

In the first quarter of 2024 alone, U.S. retail e-commerce sales totaled nearly $300 billion, according to the U.S. Census Bureau. But as popular as online shopping has become, there are also ...