Great customer support can be summed up in one goal: make it easy for customers to get their problem solved quickly and painlessly. Out of all the customer support channels available—phone, email, ...

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Do chat rooms still exist in 2022? Yes, group chat rooms certainly do! However, chat rooms online have come a long way since the 1990s and early 2000s. Back then people would talk to strangers online ...

Cumbria Police is encouraging people to use its new ‘Live Chat’ online facility when contacting the police for a non-emergency. The live chat allows people to contact the police regarding ...

AI-generated live chat summaries and channel QR codes are currently being tested on the YouTube platform. Credit: Sheldon Cooper/SOPA Images/LightRocket via Getty Images There are some new features ...

As a business owner it’s likely that you’ll need to talk to HMRC at some point. And if you’ve had to deal with HMRC in the past then you’ll know that different departments prefer to be contacted in ...