"All of them were pointing guns literally to the back of our head," said customer Kelly Grady of Pennsylvania. In April, CEO Stephen Scherr said that he was working to fix a glitch in the company's ...

Casual travelers in America who prefer renting vehicles from airports are about to experience a new way of inspection when picking up or dropping off their rental cars. Hertz has teamed up with ...

DELAWARE -- Forty-seven Hertz customers have filed a lawsuit against the rental company that describes horror stories after they were allegedly falsely reported as having stolen its rental cars, and ...

Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy. By Gabe Castro-Root The next time you rent a ...