Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.

Dell's Enterprise Mobility Management service has debuted a new service called Business Phone Service which is pitched as a virtual smartphone service. The solution, which is part of Dell's Mobile ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Dell Technologies outlined a strategy ...

Dell Technologies on Tuesday announced it's updating its cloud data protection portfolio with a new backup service, as well as expanded services for Google Cloud and AWS customers. First, the Dell EMC ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. This week I, and many of the Moor Insights & Strategy team, ...