Candie Frazier, a content moderator for the popular video app TikTok, accused the company in a Dec. 23 lawsuit of failing to provide a safe work environment for moderators she says are forced to watch ...

Content moderators who comb through harmful material uploaded to online platforms have formed a global trade union alliance in a bid to improve working conditions. The Global Trade Union Alliance of ...

TikTok is set to cut hundreds of UK content moderation jobs and move them to other European locations. The strategic shift is part of a broader reorganisation of TikTok's global Trust and Safety ...

When we think of content moderation, our minds go straight to social media, and for good reason. As far as online platforms go, social media tends to be the most reliant on user-generated content (UGC ...

Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, ...

Meta Platforms Inc. plans to make a set of sweeping changes to its fact-checking and content moderation policies, Chief Executive Mark Zuckerberg announced in a video released this morning. In 2016, ...

SAN FRANCISCO — For years, YouTube has removed videos with derogatory slurs, misinformation about COVID-19 vaccines and election falsehoods, saying the content violated the platform’s rules. But since ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...