Some CRM platforms tend to slow their team down. As a result, platforms that help you get the job done without making things more difficult are the most popular options. This tech should be simple to ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

In today’s high-speed, data-driven landscape, the best CRM for sales needs to do more than store contacts. It must be able to automate tasks, surface insights, and support fast-moving reps. Having a ...

Customer relationship management (CRM) platforms serve as the operational backbone for your RIA. This is why choosing the tool that matches your firm’s needs and goals is an important decision. To ...

The best CRM platform that offers Xero integration is Zoho CRM. Zoho has a range of useful features for managing leads and tickets, as well as multiple available Xero add-ons and integrations for its ...

Over the past decade, customer success has evolved from a standalone business unit focused on helping companies avoid churn and down-sell to its role today as a key business strategy for driving more ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Data and artificial intelligence are crucial for effective customer loyalty programs. They are also revolutionizing the role of traditional CRM platforms. Initially, CRM systems changed business ...

Customer relationship management (CRM) is a core part of the roofing business. From the moment a business connects with a customer to the journey of long-term retention, a roofing business depends on ...

Let’s set the scene: You’re the go-to person on your team for “figuring things out.” So when leadership says, “We need an AI-powered CRM — can you find one?” you nod, position yourself in your ...

Zillow Group has entered into an agreement to acquire CRM system, Follow Up Boss, according to an announcement on Wednesday. The acquisition purchase price includes $400 million of initial cash ...