Today, most adults in America carry a cell phone. If they don’t, they probably have a landline phone at home. Although millions of people go online each year and take advantage of our convenient ...

Cellphone users have been deluged by spam calls in recent years, but they’re not the only ones dealing with an onslaught of automated messaging. Businesses with 1-800-style toll-free lines for sales ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

A few weeks ago we put forth the conjecture that 800-number access – especially in the context of conference calls – was becoming a non-issue. In at least half of our phone briefings, we’re given a ...

If you hear female moaning next time you dial an 1-800 number, you can thank PrimeTel Communications: For years, teenagers across the U.S. could call a toll-free hotline if they had embarrassing ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

Net2Phone will soon give its customers who make Net-based phone calls two features never offered before: their own phone numbers and the ability to take incoming calls. Net2Phone executives say that ...